WAEC 2023 Office Practice Essays & Obj Questions And Answers

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OFFICE PRACTICE
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OFFICE PRACTICE

(2a) (i) Close office layout is a work environment where employees work in a shared space, often with little or no physical barriers between them. It is also referred to as open-plan office layout.

(ii)

(I) Lack of privacy:
(II) Noise levels:
(III) Lack of personalization:
(IV)Health concerns:

(b)
(i) Filing is essential for keeping records of important information, such as employee records, financial statements, and contracts.

(ii).: Filing helps to ensure easy retrieval of information when needed.

(iii) Filing provides a reference point for future decision-making.

(iv) Filing provides evidence that can be used in legal proceedings or disputes.

(v). Filing is important for controlling the flow and access to information within the organization.

(3a)
[PICK ANY THREE]
(i) Identifying areas of improvement: The committee report can highlight areas where the company is lacking and offer recommendations on how to improve.
(ii) Enhancing decision-making: The committee report can provide valuable information and insights that management can use to make better decisions.
(iii) Improving communication: The committee report can serve as a tool to communicate information to employees and stakeholders about the company’s sales and strategies to improve them.
(iv) Encouraging participation: The committee report can create a sense of involvement and ownership among employees and stakeholders inspiring them to contribute to the company’s success.
(v) Supporting accountability: The committee report can serve as a tool to hold employees and management accountable for their actions as it highlights areas where improvements are needed.
(vi) Guiding future actions: The committee report can provide a roadmap for future action and planning guiding the company towards achieving its goals.

(3b)

(i) Effective decision making
(ii). Improved communication:
(iii). Strategic planning:

(3c)
(i) Span of control: This refers to the number of employees that a manager can effectively supervise. It is important to have an appropriate span of control to ensure effective communication, delegation of tasks, and efficient management of resources.

(ii) Unity of command: This principle states that each employee should have only one boss to report to. This helps to avoid confusion and conflicts that may arise from receiving conflicting instructions from multiple bosses.

(iii) Delegation of authority: This principle involves empowering employees to make decisions and take responsibility for their actions. It helps to improve efficiency, promote employee development, and enable managers to focus on higher-level tasks.

(iv) Unity of objective: This refers to the need for all employees to work towards a common goal or objective. It helps to align individual goals with organizational goals, promote teamwork, and improve overall performance.

(3c)
(i) Span control: This principle refers to the number of subordinates that a manager can effectively supervise.
(ii) Unity of command: This principle states that each employee should have only one direct supervisor ensuring clear lines of communication accountability and direction. This principle helps to promote order and avoid confusion.
(iii) Delegation of authority: This principle involves the transfer of authority from a manager to a subordinate to make decisions and take action. Effective delegation ensures that decision-making is decentralized freeing up managers to focus on more strategic priorities.
(iv) Unity of objective: This principle emphasizes the importance of having a clear and common goal for the organization ensuring that all employees are working towards the same objective. This principle helps to create focus stimulates creativity and improves cooperation within the organization.

(4a)
(PICK ANY TWO)

Agenda refers to a list or schedule of items to be discussed or addressed during a meeting, conference, or any other organized gathering

OR

Agenda serves as a guide or roadmap for the participants, outlining the topics, order of discussion, and time allocated for each item.

(4bi)
(i)Preparing the Meeting Room before participants arrive.
(ii)secretary ensures that all necessary materials are ready for the
meeting.
(ii)Secretary distributes copies of the agenda and materials for the meeting

(4bii)
(PICK ANY THREE)

(i)keeping track of relevant documents, reports, and other materials during the meeting.
(ii)Assists in managing the flow and timing of the meeting.
(iii)Secretary supports effective communication during the meeting.
(iv)secretary ensures that they decision made are accurately recorded in the minutes

(4biii)
(PICK ANY THREE)

(i)Once the minutes are finalized, the secretary distributes them to the participants and any other relevant individuals or stakeholders
(ii)Secretary follows up on the action items assigned during the meeting
(iii)secretary may be required to prepare a meeting report or summary for higher-level management
(iv)Secretary ensures that all meeting materials and any other relevant documents, are appropriately archived or stored.

*OFFICE PRACTICE*
(6a)

(i). Oni receives wage while Adamu receives salary.
(ii). Oni’s wage is based on the hourly or daily rate of work done while Adam’s salary is based on a monthly or yearly pay package.
(iii). Oni’s work may be tied to his attendance or hours of work while Adamu’s work is not necessarily tied to hours of work but rather to the duties assigned to him.
(iv) Oni may be eligible for overtime payment while Adamu may not be eligible for overtime.

(6b)
(i) hourly wage
(ii) daily wage
(iii)piece-rate
(iv) commission
(i) Hourly Wage: Oni can be paid based on a fixed hourly rate for each hour of work done. This method is typically used for jobs where the hours worked vary week to week.

(ii) Daily wage: Alternatively, Oni can be paid for each day worked at a fixed daily rate. This method may be preferred for jobs where the work is more defined and takes a specific amount of time each day.

(iii) Piece-rate: In this method, Oni is paid for each item he produces or service he provides. This method is commonly used in manufacturing or production jobs.

(iv) Commission: Oni can be paid a percentage of the sales he generates. This method is used in sales jobs, where the pay is often tied to the amount of revenue generated by the employee.

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(7ai)
(I) Keeping the computer clean by dusting the keyboard and screen regularly.
(II) Protect the computer from viruses and malware by installing updates and an antivirus program.
(III) Avoid exposing the computer to extreme temperatures or moisture.

(7aii)
(I) Increased efficiency and productivity due to faster work completion.
(Ii) Consistency in output and quality due to machine precision.
(III) Cost savings as the machine eliminates the need for manual labor.

(7b)
(i) Computers enable the creation, storage, and retrieval of large amounts of data and various formats.
(ii) They allow for easy editing, spell-checking, and copying and pasting of text.
(iii) They save time and effort, as one can print multiple copies of a document with ease.
(iv) They offer flexibility in designing and formatting documents, allowing for a more professional and polished appearance.